Customer Care Experience. Customer service is the quality of attention and care you provide for your customers, whether over. In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.
Know about the importance of customer care in delivering an exceptional customer journey.
Also get more insights on how companies can build a good customer experience strategy.
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In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with. I am a Customer Experience Futurist, Author and Keynote Speaker.
