Customers Service Skills. Improve customer service skills, build a more respectful workplace, improve team effectiveness. Customer acquisition costs are high; it is six-to-seven times more costly to acquire a new customer than retain the ones you already have.
We have put together a customer service skills list that your representatives need, according No list of good customer service skills is complete without empathy. Customer service is what makes the difference between happy and unhappy customers. Customer service is the key to acquiring and retaining your customers.
Despite technological developments, customer service remains largely a matter of human interactions.
Here you will see a customer service skills list that can help you to improve your sales performance and achieve good customer service standards.
Customer service is the key to acquiring and retaining your customers. Customer acquisition costs are high; it is six-to-seven times more costly to acquire a new customer than retain the ones you already have. Nobody's born with good customer service skills.